Privacy Policy
Last updated: January 2025
At WorldSchoolFinder ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://worldschoolfinder.com (the "Site") and use our services.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: You may choose to provide additional information such as your location, children's ages, and school preferences.
- Contact Information: When you contact us or submit inquiries, we collect your name, email, and message content.
- School Inquiry Data: When you inquire about schools, we collect details about your inquiry to facilitate communication with schools.
1.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
- Device Information: Browser type, operating system, device type, and unique device identifiers.
- Usage Data: Pages visited, time spent on pages, click patterns, and search queries.
- Location Data: General geographic location based on IP address.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.
1.3 Information from Third Parties
We may receive information about you from third parties, including:
- Authentication Providers: If you sign in using Google or other social login providers, we receive basic profile information.
- Analytics Partners: We receive aggregated analytics data to understand how users interact with our Site.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To operate our school finder platform, including search functionality, school comparisons, and saved schools features.
- Communication: To send you service-related communications, respond to inquiries, and provide customer support.
- Personalization: To personalize your experience, including school recommendations based on your preferences and location.
- Analytics: To analyze usage patterns, improve our services, and develop new features.
- Marketing: With your consent, to send promotional communications about our services. You can opt out at any time.
- Security: To detect, prevent, and address technical issues, fraud, and security concerns.
- Legal Compliance: To comply with legal obligations and enforce our terms of service.
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 With Schools
When you submit an inquiry to a school or request information, we share your contact details and inquiry content with that school to facilitate your request. Schools receive only the information necessary to respond to your inquiry.
3.2 Service Providers
We work with third-party service providers who assist us in operating our Site:
- Supabase: Database and authentication services (data stored in Singapore/US regions).
- Resend: Email delivery services for notifications and communications.
- Typesense: Search functionality and indexing services.
- Stripe: Payment processing for school subscriptions.
- Analytics Providers: Website analytics and performance monitoring.
3.3 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for the Site to function properly, including authentication and security.
- Functional Cookies: Enable personalized features like saved schools and comparison lists.
- Analytics Cookies: Help us understand how visitors interact with our Site to improve user experience.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Site functionality.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services based on aggregated data
Account data is retained until you request deletion. Anonymous or aggregated data may be retained indefinitely for analytics purposes.
6. Your Rights and Choices
6.1 Access and Portability
You have the right to access your personal data and request a copy in a portable format.
6.2 Correction
You can update your account information at any time through your account settings, or contact us to correct inaccurate data.
6.3 Deletion
You can request deletion of your account and personal data by contacting us at [email protected]. Some information may be retained for legal compliance.
6.4 Marketing Opt-Out
You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or updating your communication preferences in account settings.
6.5 GDPR Rights (EU Users)
If you are located in the European Union, you have additional rights including:
- Right to restriction of processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure data storage with access controls
- Regular security assessments and updates
- Employee training on data protection
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.
9. Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our Site may contain links to third-party websites, including school websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Site or sending you an email. Your continued use of the Site after changes indicates acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Contact Form: worldschoolfinder.com/contact
This privacy policy is provided for informational purposes and should be reviewed by legal counsel before being finalized. It is intended to comply with GDPR, CCPA, and general data protection best practices.